Breaking Down Mobile Payments
We all use our smartphone all day every day. We use them to navigate, to communicate, and to keep up with social media. Now, with the advent of mobile payments technology, we even use them to pay. But the mobile payments landscape can be a bit confusing.
In this article we breakdown the different options to users and explore their pros and cons.
Why switch to a smartphone wallet
A mobile wallet app offers a better way to manage payment cards, from debit and credit cards to discount vouchers and loyalty vouchers.
Paying with your smartphone can speed up the checkout process. Instead of rifling through your wallet (and possibly realizing you forgot to bring a card at all), simply tap your smartphone on a payment terminal to authorize a transaction and simultaneously apply discounts or loyalty points.
How the money moves
Most current smartphone wallet apps with a tap-to-pay feature require a phone with a Near Field Communication (NFC) chip to work. For iPhones, that means the iPhone 6 and 6 Plus. Most Android phones that run OS 4.0 or newer are NFC-compatible, although some apps require a special, extra-secure SIM for storing financial information. Check with your carrier to see if your Android is e-wallet-friendly.
If you use a Windows Phone or BlackBerry device, you’re facing a wait. Microsoft recently announced Wallet for Windows Phone for storing credit cards, loyalty cards, vouchers and tickets, but the app’s tap-to-pay functionality isn’t yet supported by any Windows Phone device. And although Visa approved the BlackBerry mobile payment framework last year, we have yet to see any official launch of a wallet app.
But the mobile payments game is heating up. Retail giant Wal-Mart has announced that it is piloting its own mobile payments system, along with several other large brands. Current C, which will work on any smartphone, won’t launch until next year.
The apps to consider
For now, Android and iPhone owners can turn their smartphones into lean, mean paying machines with one of these apps:
Apple Pay
Apple Pay will be available in October for the iPhone 6 and iPhone 6 Plus as well as for the Apple Watch when it launches next year. Apple Pay holds credit and debit cards, and iTunes users can automatically link the credit card they already have on file. Once you’ve activated Apple Pay, you can use it for secure one-tap purchases in shopping apps as well as services such as Uber and Panera Bread, without having to fill out billing and shipping information.
Tap to pay: Touch the front of your iPhone 6 or 6 Plus to a contactless payment terminal while holding your finger over the TouchID fingerprint. You get a gentle vibration when the transaction is complete.
Security: Instead of storing and sending credit card numbers, Apple Pay allocates a device-specific account number encrypted on a dedicated chip in the iPhone 6 / 6 Plus. This number is sent with a one-use transaction ID called a token. “The consumer’s credit card is never exposed during the transaction, and merchants are no longer storing giant databases of credit cards, waiting for some hacker to come along and compromise them,” says Marc Rogers, principal security researcher at mobile security company Lookout. “However, whether [this is more secure] depends on how the token itself is protected and if it is securely stored, neither of which are clear at this point.”
Why you want it: It’s fast. Using the iPhone’s fingerprint scanner to tap and pay beats signing a receipt or entering a PIN code. And with the support of every major U.S. bank, the number of shops that accept Apple Pay could skyrocket very quickly.
Where you can use it: Use it at about 220,000 shops over about a dozen retailer chains, including McDonald’s, Subway, Bloomingdales and Walgreens.
What phones support it: iPhone 6, 6 Plus, 7 and 7 Plus only.
Google Wallet
Google Wallet holds credit and debit card information as well as loyalty cards and discount coupons. You can transfer money into a prepaid card called the Wallet Balance. If you’re using an NFC-enabled Android 4.4 phone, you can pay for purchases in store. Tap-to-pay won’t work on iPhones or Android phones running OS 2.3 or older; however, these can access the Wallet’s other features, such as sending or requesting money, one-click checkout at online retailers and tracking orders made with linked payment cards.
Tap to pay: Open the Google Wallet app on your phone, then enter a PIN before holding it against the terminal.
Security: Google encrypts and stores users’ financial details on its servers, and use of the app is protected by a PIN. If someone should manage to pilfer your phone and guess your PIN, Google claims its Fraud Protection covers 100% of “verified unauthorized transactions.”
Why you want it: Google Wallet supports dozens of loyalty programs and coupon sites. Adding points and receiving discounts when you purchase something is hassle free, even if you’ve forgotten what vouchers and cards you have.
Where you can use it: Use it at any store where contactless payments are accepted.
What phones support it: Android OS 2.3; 4.4 and higher required for tap-to-pay;
Softcard
Softcard was created by AT&T, T-Mobile and Verizon, so (you guessed it) you’ll need to be on one of these carriers to use it. You’ll also need an NFC-compatible Android phone. The app supports American Express, Chase and Wells Fargo credit cards plus a handful of loyalty and discount cards. You can set up an American Express Serve account and use it to make payments with any debit or credit card or U.S. bank account.
Tap to pay: As with Google Wallet, open the app, enter your PIN, then hold your NFC smartphone against the payment terminal.
Security: To use Softcard, you need a secure SIM card that can store your financial information so that only the Softcard app can access it. (You can request one from your carrier, assuming your phone is Softcard-compatible.) For each transaction, a one-use token is created so that your card details are not sent to the merchant. Like Google Wallet, a PIN protects the use of the app.
Why you want it: Softcard also scans nearby merchants for offers or discounts available to Softcard users, which you can then use at checkout.
Where you can use it: Use it at dozens of chains including Urban Outfitters, Subway and Walgreens. Check the full list at paywiththis.com.
What phones support it: Android 4.0 and higher.
LoopPay
LoopPay, a Kickstarter success, works via a smartphone app combined with a Loop device — either a fob ($39, pairable with iPhone or Android phones) or a ChargeCase for iPhone 5/5S ($99). Credit and debit cards, loyalty and rewards cards and your driver’s license can be scanned into the Loop app. Most Android phones running on OS 4.2 or newer work with Loop, but some have compatibility issues; check to see if yours works at LoopPay’s compatibility page.
Tap to pay: Hold your fob (or ChargeCase-sheathed iPhone) by the credit card terminal, then swipe your phone screen or press the fob button to pay. If you need to show ID (say, for an alcohol purchase), hit the ID icon on the phone screen and display a scan of any identification you’ve loaded.
Security: All payment information is encrypted and stored in a secure chip inside the Loop fob or ChargeCase, and a PIN protects the use of the app.
Why you want it: LoopPay works at 90% of retailers around the world — far more shops than any of the other apps.
Where you can use it: Use it anywhere there is a credit card reader.
What phones support it: iPhone, Android 4.2 and up.
More than an app, not quite a wallet
Store Apps
These are available from a variety of stores like Starbucks and Dunkin’ Donuts. These phone apps combines your loyalty card and prepaid card balance into one handy app for tap-and-pay, keeping track of rewards you’re due and seeing how much more coffee you need to buy before you hit the next reward.
PayPal
If you’re in a shop that accepts PayPal, log in to the app (iPhone and Android) and check in to your location. You can then take your purchases to the register, tell the cashier you’re paying by PayPal and simply approve the payment on the phone screen. It’s not quite a wallet replacement, but it is handy if you forget your real-world wallet. The app can scan your vicinity for PayPal-friendly merchants.
Keep your information secure
Using a mobile wallet app can be more secure than using a credit card because wallet apps don’t send as much sensitive information (such as your credit card number and expiration date) in the course of a transaction. To maintain security with a mobile payment app on your phone, follow these suggestions from Lookout’s Rogers:
- Set a password on your phone.
- Download an app for finding your phone if it’s lost. When your phone becomes your wallet, loss or theft becomes even more inconvenient.
- Only download mobile payment apps (or, indeed, any apps) from sites you trust. Check the app’s ratings and permissions and read reviews to make sure they’re widely used and respected before you download.
- Turn off your device’s NFC connection when you’re not using it.
- Use NFC payment stations with caution; you might end up paying for someone else’s purchases.
Have you replaced your wallet with an app?
