version 2.2 – effective 1 January 2022
Collection of Personally Identifiable Information –
Collection of Mobile Identifiable Information
You authorize your wireless operator (AT&T, Sprint, T-Mobile, US Cellular, Verizon, or any other branded wireless operator) to use your mobile number, name, address, email, network status, customer type, customer role, billing type, mobile device identifiers (IMSI and IMEI) and other subscriber status details, if available, to allow verification of your identity and to compare information you have provided to ACHQ with your wireless operator account profile information for the duration of the business relationship.
Registered ACHQ Account Holders
Our site requires you to give us contact information (name, address, phone number, and e-mail address) and billing information. We use your contact information to verify your identity and send you messages about your transaction or our company. We use your billing and financial information (bank account numbers) to facilitate payments through the ACHQ system and collect fees for our services, if applicable. ACHQ will only disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on ACHQ; (b) protect and defend the rights or property of ACHQ, or (c) act under exigent circumstances to protect the personal safety of users of the ACHQ Network, its web sites, or the public.
Use of Demographic and Profile Data
In our efforts to continually improve our product and service offerings, we collect and analyze demographic and profile data about our users’ activity on our web site. We identify and use your IP address to help diagnose problems with our server, and to administer our web site.
This site has security measures in place to protect the loss, misuse and alteration of the information under our control. Once we receive contact information it is immediately downloaded to an isolated database which is not readily available to the internet.
Government Relations and Lawsuits
We may disclose data about you to governmental and law enforcement authorities if we are required to do so, or if we think the disclosure is appropriate; and (or) you authorize these disclosures. We may also disclose data about you in connection with actual or potential lawsuits, (a) if we are required to do so, (b) if such disclosures may potentially mitigate our liability, or (c) to enforce our rights.
Contacting the Web Site
If you have any questions about this privacy statement, the practices of this web site, or your dealings with this web site, you may contact:
ACHQ – ATTN: WebMaster
1990 Main St, Suite 750
Sarasota, FL 34236